Policies.

Your appointments are very important to Ivy Salon Suites. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for all cancellations.

APPOINTMENT CANCELLATION POLICY

Appointments canceled within 24 hours of scheduled time are subject to a 100% charge of your scheduled service amount.

NO SHOWS

Anyone who forgets or consciously chooses to forgo their appointment will be charged the FULL amount of their service.

LATE ARRIVALS

If you are more than 15 minutes late to your appointment you will most likely need to reschedule to accommodate other clients that are scheduled after you.

Ivy Salon Suites thanks you for your continued business!